a. Wrong phones.
b. Phones with wrong bands.
c. Phones not accordance with order requirements.
2. Please only return the mobile phones after receive our confirmation.
3. Sender has to pay the shipping cost for return.
4. If the mobile phones found no problem after return, we will not bear shipping cost for sending again.
5. Please return phones by airmail from post office or EMS only. We may not have a way to clear the customs for the parcels sent by FedEx, DHL, UPS, TNT. Airmail can avoid high shipping cost and import duty here in China.